The Namath Guarantee

Our steaks are hand selected for their intense marbling and aged for 30 days. This thorough process gives our steaks their exceptional flavor and tenderness. Our premium products are shipped to you in containers that insure the integrity of the package, and the perishable products you receive will arrive either frozen or chilled. If your product does not arrive in satisfactory condition, we will replace the product or issue you a gift card. Please notify us by the next business day following your delivery.

Our Toll-Free phone number is 1-888-444-4134
Department Hours (Eastern Standard Time):
Monday - Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:00 PM Saturday - Sunday: CLOSED

Or, feel free to send us an email 24 hours a day, 7 days a week, to Please include as much order information as possible to help us expedite your request.


The Namath Rapid Cooker comes with a 60-day satisfaction guarantee. For the first 60 days after your purchase, if you’re not happy for any reason with what you bought, simply return it to us with your Proof of Purchase. We will send you a complete refund of the purchase price or replacement product, whichever you prefer. There are no questions, or strings attached.

Regrettably, we are unable to honor refund requests after 60 days.